ICMediaDirect explains that this edition of Affiliate Summit featured keynotes from the most influential and thought-provoking public figures among digital platforms and marketing. Scott Stratten, a social media and relationship marketing influencer, President of Un-Marketing and the author of four best-selling business books, is one of “America’s 10 Marketing Gurus”, notes Business Review USA, will speak at the event. The final and ending day of Affiliate Summit East 2016 will welcome an SEO keynote panel, with Bruce Clay (President of Bruce Clay, Inc.), Duane Forrester (VP at Bruce Clay, Inc.), along with Stephan Spencer (Co-Author of The Art of SEO).
Reputation experts at ICMediaDirect recommend that companies and individuals monitor online activities closely so that a reputation management plan can be implemented quickly if necessary. By keeping a close eye on brand mentions and online reviews, brands, individuals, and agencies can be proactive in their handling of online reputation management. With a variety of monitoring tools available, the task is easier and more efficient than ever before. Google Alerts sends email updates to users on the latest Google results featuring brand mentions. To monitor mentions connected to a brand across social media platforms, the Social Mention tool keeps track of selected keywords.
Encouraging reviews can evidently expand business, but the analysis further proves that undesirable feedback can have a straight monetary impact on businesses. For instance, 86% of likely consumers said they would think twice about acquiring a product from a firm with negative online assessments. Similarly, an extra star on reviews creates a 5% to 9% average rise in revenue for a business, while just one adverse review could result in a company dropping about 30 customers. ICMediaDirect stresses that getting positive reviews online results in sales.
Managing information on the internet is a key pillar of online reputation management. Industry professionals at ICMediaDirect recommend claiming any and all online listings connected to one’s brand across various platforms, including local directories, Google Places, and other sites that compile this information. Although companies maintain little control over social media, they can influence the conversation by focusing on proactive brand messaging. ICMediaDirect’s team uses the latest marketing technologies, such as storytelling techniques and videos, to encourage positive interaction. Innovative photography alongside a coherent narrative increases engagement while building trust and the right image for the brand.
Although the data is valid to all companies, they mostly work on local businesses. A notable 92% of participants claim they would only use a company if it had, at a minimum, a four-star rating on review sites. The statistics are broken down additionally, with reliability (27%), expertise (21%), and professionalism (18%) supposed to be the most vital characteristics for a local firm to be related to. Post examining thesefacts and more, ICMediaDirect endorses the view that building up a tangible reputation online is just as important for a company as concentrating on its offline standing in the local community.