ICMediaDirect Offer Tips To Firms Facing Negative Reviews

ICMediaDirect Offer Tips To Firms Facing Negative Reviews
ICMediaDirect Offer Tips To Firms Facing Negative Review

When difficult situations where there is significant interaction online arise, ICMediaDirect recommends addressing the complaint offline whenever possible by asking for the customer’s info or requesting to contact them personally. Professionals at the company have noted that this can minimize the impact of any further mistakes and the pressure on the business manager handling the customer service issue.

Read more: http://www.marketwatch.com/story/ic-media-direct—-reputation-management—-icmediadirect-on-significance-of-online-reputation-in-21st-century-2016-06-01